stop explaining your product. let it explain itself.
aside answers the tickets your team has been answering since day one. live, inside your product, by voice.
for small teams with many customers.
the same email fifty times · forty-minute screen shares. small teams doing too much · this doesn't scale
watch aside answer a ticket without anyone on your team touching the keyboard — 90 seconds.
for small teams with many customers
you scale the product, not the support team. aside answers the tickets your team has been answering since day one.
see how it works →that email again the "click settings, top right" one. the one you answered on tuesday, and thursday, and saturday.
and tomorrow another user will write the same thing.
chatbots can't see what your user sees. tooltips break when you ship. screen shares take forty minutes. meanwhile, someone on your team is in the inbox. again.
how it works
your user asks for help
they click the aside button in your app. one tap to share their tab — nothing else on their screen is visible.
aside watches and speaks
in under three seconds, the ai is watching their screen and narrating what to do — step by step, in real time, by voice. no one on your team has to touch the keyboard.
your product gets smarter
every session surfaces what users struggle with and what's missing from your docs. aside learns your product deeper with every interaction.
knowledge base
no proper docs? fine. aside also learns from the emails you've already answered. upload your help center, your notion, the three docs you have. it understands them, uses them, cites them.
questions we get asked
the short version. if something's missing, email [email protected] — you'll get a human answer within 24h.
does it work if we only have 50 paying users?
yes. it's built exactly for that: small teams with many customers and little time. the flows cover your most repeated emails. if you go over 1,000 minutes per month, we'll talk.
do i install it myself or do i need a developer?
one script tag. thirty seconds. anyone with copy/paste can ship it. if you'd rather we set it up with you, the founding partner program includes a 7-day sprint.
can i cancel any time?
yes, month to month. the annual plan saves you two months but is also cancellable, prorated.
how long does setup take?
paste one script tag. the widget appears in under 3 seconds. most teams go live the same day they sign up.
what if the ai gives wrong guidance?
aside uses your knowledge base as its source of truth. if it doesn't know the answer, it says so — it never makes things up. you can review every session in the dashboard.
how does it know my product?
you upload your help docs and aside indexes them as its source of truth. no training, no prompt engineering — it just reads your docs and uses them to guide users accurately.
what does aside actually see?
aside sees only the browser tab your user chooses to share — nothing else on their screen. the stream is processed in real time and never stored as video.
what about gdpr?
aside is an eu product, hosted in the eu. screen streams are processed in real time and never stored as video. we don't track users across sessions. data processing agreements available on request.
pricing
1,000 voice minutes · unlimited text · unlimited flows
≈ 50 twenty-minute sessions or ≈ 30 full onboardings per month.
you're early — that's worth something
founding partner · 5 spots
€999 setup + €299/mo €149/mo for 6 months
then €299/mo · founder pricing while the 5 spots are open
7-day onboarding sprint — we build up to 5 flows with you
direct slack with the founder, same-day reply
direct influence on the roadmap
your logo on /launch-partners when we close the 5
5 / 5 spots left
questions before you register?
i answer personally. within 24 hours.