● aside for support teams

stop repeating yourself.

aside sees your user's screen and talks them through it, live. deflect tickets before they're filed.

drop one script tag · no scheduling · no downloads

the same ticket, 200 times a day

agents on repeat

“click settings in the top right” — your best agents type this 200 times a day. it's not a support problem. it's a guidance problem.

screen share hell

scheduling a screen share adds 40 minutes to a ticket that should take 90 seconds. users give up. they churn instead.

how-to backlog

70% of your ticket volume is simple how-to questions. none of them needed a human. all of them consumed one anyway.

the agent that shows up first

watches and guides, live

the moment a user clicks the widget, aside sees their screen and starts narrating — exactly what to tap, where to scroll, what to expect next. no agent needed.

content gap detection

aside tracks every question your kb can't answer and ranks them by frequency. know exactly which articles to write to deflect the next 100 tickets.

roi dashboard, built in

hours saved, cost per session, deflection rate — all in real time. the numbers are already there when your cfo asks.

fast. quiet. measurable.

time to first guidance

40%

tickets filed

zero

agent burnout

track it all in the roi dashboard — hours saved, cost per session, deflection rate. the numbers are already there.

see our full roadmap →

how to reduce support tickets by 40% with ai

real-time screen guidance deflects how-to questions before they become tickets — no agent required.